Terms of Service
Last updated April 2026
These Terms govern your use of The Bali Secret mobile application ("the App"). By creating an account or otherwise using the App, you agree to these Terms. If you don't agree, don't use the App.
1. Eligibility
You must be at least 16 years old. If you use the App on behalf of a business, you represent that you have authority to bind that business to these Terms.
2. Your account
You're responsible for the accuracy of the information you provide and for activity under your account. Keep your credentials confidential and let us know immediately if you suspect unauthorized access.
3. User content
Posts, chat messages, reviews, and profile details you submit ("User Content") remain yours. By submitting them, you grant us a worldwide, royalty-free license to host, display, and distribute that content as necessary to operate the App. You agree not to post content that is illegal, hateful, harassing, infringing, or misleading.
4. AI-generated itineraries and tips
Recommendations, itineraries, and local tips are produced using AI and third-party data (Google Places, partner feeds). They are provided for inspiration and planning — not as professional travel, legal, medical, or financial advice. Always verify entry requirements, opening hours, prices, and safety information before traveling.
5. Third-party services
The App links to partners such as Airalo, GetYourGuide, booking sites, and map providers. Those services have their own terms and privacy policies — we're not responsible for their content, availability, or transactions you make with them.
6. Acceptable use
Don't reverse-engineer the App, scrape content at scale, interfere with other users, or use the App to send spam or malware. We may suspend or terminate accounts that violate these rules.
7. Disclaimers
The App is provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the App is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD 50.
9. Changes
We may update these Terms from time to time. Material changes will be announced in-app or by email. Continued use of the App after a change means you accept the new Terms.
10. Governing law
These Terms are governed by the laws of the jurisdiction where the operator of the App is registered, without regard to conflict-of-law rules. Disputes are resolved in the competent courts of that jurisdiction.
11. Contact
Questions? Write to contact@thebalisecret.app.